ASSET BANK DAM
Initiated DAM replacement project resulting in a system that houses more than 100,000 still and video assets and has more than 200 users. New system reduced image retrieval time from hours to seconds, saving nearly 1700 staff hours per year.
Analyzed existing digital asset management system, identifying end-user pain points through interviews and workflow analysis.
Developed updated system concept and researched vendor products. Presented chosen product and implementation plan to users, financial stakeholders, and technical infrastructure team.
Configured and deployed chosen system on premises in collaboration with infrastructure team.
Developed 500-keyword taxonomy and tagging system to boost search capabilities.
Developed self-service video training modules for new users.
Supervised system transition to vendor-hosted cloud in 2018.
Monitor system, manage new-user onboarding and permissions, provide end-user technical support, serve as primary vendor contact, test updates, and authorize maintenance windows.